Because the safety and well-being of our customers and employees is of utmost importance we want to share with you a list of options that you may wish to use to pay your bill or to contact us. We understand that staying safe is everyone’s top priority and want to make it easier for you to stay home if you choose.

Payment/Contact Options: 

Call us:   Call 423-628-2121 to speak with a CSR to pay with debit or credit card.

Pay by phone:   Dial 800-731-7083, enter your Highland phone number or Highland account number to pay with debit or credit card.

Payment Drop Box:   All locations are equipped with a payment drop box for customer convenience.

By Mail:   Mail to Highland Telephone Cooperative, Inc.; P.O. Box 119, Sunbright, TN. 37872

By Drive-thru:   Our branch locations are equipped with drive-thru payment windows for customer convenience.

Online bill pay:   Log onto the Pay my bill using this link:  Pay My Bill  webpage.  Enter phone number and pay with debit or credit card. NOTE: you must first contact us to initiate the online bill pay process!